Vinted Shoppers Voice Frustration Regarding Size Changes

Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.

This online marketplace has revised its size classifications for female and kids' apparel but did not contact all users about the change.

Online Platforms Reaction

Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category versus the original listing as a result of the reclassification.

The platform stated the updated approach better aligns with comparable marketplaces.

It has advised users to examine their items and manually change the size where appropriate, resulting in member annoyance.

Measurement Approach Updates

Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The new system has a letter and a range like S/UK 8-10.

In some cases, the sizing has been recategorised - such as a large size was previously a 12 but currently displays as UK 16-18.

Shopper Experiences

Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

A different member, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she stated.

Necessary Adjustments

Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.

Platform Context

The app has more than 100 million shoppers, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This isn't the first time where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update to its shipping options following member complaints.